Accessibility Statement

1Our commitment

Kleopatra Health, operated by Kleopatrea LLC, is committed to ensuring our website and telemedicine services are accessible to people with disabilities. We believe every patient deserves equal access to care, regardless of ability, and we work on an ongoing basis to improve the usability and accessibility of our digital experience.

2Conformance standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely recognized standard for web accessibility. These guidelines cover a range of recommendations for making web content more accessible to people with visual, auditory, physical, speech, cognitive, and neurological disabilities.

3Accessibility features

• Semantic page structure and descriptive headings to support screen readers
• Keyboard-navigable menus, forms, and interactive elements
• Sufficient color contrast between text and background
• Descriptive alt text for meaningful images
• Text that resizes without loss of content or function
• Clear, consistent labeling on forms and booking flows

4Ongoing efforts

Accessibility is an ongoing effort. We periodically review our website and Services, and work to address issues as they're identified. As we update or add new features, we aim to build accessibility in from the start rather than treat it as an afterthought.

5Known limitations

Despite our efforts, some pages or third-party tools embedded in our Services (such as payment or scheduling widgets) may not yet fully conform to WCAG 2.1 AA. If you encounter a barrier, please let us know using the contact information below so we can address it.

6Need help right now?

If you're having trouble accessing any part of our website or booking an appointment, our patient support team can help you complete your request by phone, 7 days a week.

7Feedback & contact

We welcome your feedback on the accessibility of Kleopatra Health. If you encounter an accessibility barrier or need assistance, please contact us:

Kleopatrea LLC
14 Peach Street, Paterson, NJ 07503
Phone: (862) 444-7665
Email: hello@kleopatra.fit